Hotel Desk Clerks
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
About this Career
Average Salary
£15,152New workers start at around £7,101. Normal pay is £15,152 per year. Highly experienced workers can earn up to £24,249
Annual Openings
376Job counts include both employed and self-employed persons in London, and do not distinguish between full and part-time jobs
Daily Tasks
- Maintains reception area in good order.
- Records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency.
- Supplies brochures, pamphlets and other information for clients.
- Answers, screens and forwards or otherwise deals with telephone enquiries.
- Records the details of enquiries and makes appointments and reservations.
- Receives callers and clients and directs them to the appropriate person or department.
Skills Employers are looking for
| Skills | Importance |
|---|---|
| Active Listening | 65% |
| Reading Comprehension | 63% |
| Critical Thinking | 58% |
| Writing | 58% |
| Speaking | 57% |
| Learning Strategies | 52% |
| Active Learning | 46% |
| Monitoring | 41% |
| Mathematics | 38% |
| Science | 17% |